Car Dealership FAQ: Gerald Subaru of North Aurora

Gerald Subaru of North Aurora is committed to ensuring that all of our customers leave satisfied with their new Subaru car or SUV. Our staff - from our Subaru service center to our financing department - is willing to answer your questions, and have provided a quick summary of our most frequently asked questions. If you have a question not listed below, please contact our dealership at any one of our staff will be more than happy to assist you.

Buying a New, Used, or Certified Pre-Owned Vehicle

Q: Why is test driving a car or SUV important?

A: Although our showroom of new Subaru cars may look appealing, only a test drive can help you determine whether you would prefer a 2018 Subaru Outback or a 2018 Subaru Legacy. Test driving a Subaru vehicle helps you decide what feels more comfortable behind the wheel and on the road and allows you to check out several special features as well.

Q: What is the difference between used and certified pre-owned?

A: If you want more options (and wish to save some money), buying a used or certified pre-owned car is a great way to get a great vehicle. Our used Subaru cars are available in a wide variety of years, makes, and models. Our certified pre-owned Subaru cars, however, are lightly-used recent models that have undergone a 152-point inspection and come with a CARFAX® Vehicle History Report.

 

Service & Parts

Q: How important is car maintenance?

A: Regular maintenance ensures that your car runs smoothly - and safely - for longer periods of time. Our Subaru service center recommends scheduling regular maintenance appointments to keep your vehicle in prime condition.

Q: How do I know when I need an oil change?

A: Our service technicians recommend that you change the oil in your Subaru vehicle every three months (or every 3000 - 5000 miles) to keep all of your engine's many parts thoroughly lubricated. Our service center also provides several amenities to help you stay productive while we service your Subaru vehicle.

 

Finance

Q: How do I find out what my trade-in is worth?

A: When you visit our Subaru dealership serving Elgin, IL, our financing team can answer any questions about the value of your current vehicle. If you need a preliminary estimate, you can use our online Value Your Trade tool.

Q: Can I buy a car with no credit? 

A: Whether you have good credit, bad credit, or no credit, Gerald Subaru of North Aurora has several financing options to accommodate all of our customers' circumstances.

 

General

Q: Are you open on Sunday?

A: Gerald Subaru of North Aurora is closed on Sunday. However, we are open from 9:00 am to 9:00 pm Monday through Friday and 9:00 am to 6:00 pm on Saturdays.

Q: Why should I choose your dealership?

A: We are a Subaru dealership serving DeKalb, Schaumburg, and Naperville, IL communities. Our dealership offers certified Subaru parts, financing, and service technicians as well as a professional sales staff. All of our dealership staff is dedicated to providing you exceptional customer service.


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Gerald Subaru of North Aurora

205 Hansen Blvd
Directions North Aurora, IL 60542

  • Sales: (877) 836-2120
  • Service: (877) 664-6510
  • Parts: (877) 451-3041

Hours

  • Monday 09:00am - 09:00pm
  • Tuesday 09:00am - 09:00pm
  • Wednesday 09:00am - 09:00pm
  • Thursday 09:00am - 09:00pm
  • Friday 09:00am - 09:00pm
  • Saturday 09:00am - 06:00pm
  • Sunday Closed